Store Associate
Role Profile: The WHY
As the Store Associate, you play a pivotal role in shaping the customer experience and upholding the brand's reputation for excellence.
Role Accountability: The WHAT
Responsible for:
- Greet and assist customers in a friendly and professional manner.
- Assist customers with inquiries, product selection, and purchases. Process transactions accurately and efficiently using the point-of-sale (POS) system.
- Work collaboratively with the store team to achieve sales targets and deliver a seamless shopping experience.
- Loss prevention.
Accountable for:
- Ensure the store is always well-presented, maintaining visual merchandising standards in line with brand guidelines.
- Handle customer enquiries, complaints, and feedback in a professional and timely manner.
- Assist with receiving shipments, unpacking merchandise, and updating inventory records.
Knowledge, skills & experience: The HOW
Essential Skills & Experience
- Previous retail store experience.
- Excellent communication and interpersonal skills.
- A passion for fashion and a keen understanding of current trends
- Flexibility to work evenings, weekends, and holidays as required.
Store Location: Mayfair, London
We offer part time and full time positions.
- Locations
- London
- Hourly salary
- £13.15
About Nadine Merabi
NADINE MERABI is Luxury Ready To Wear, unmistakable pieces to inspire lasting moments. Celebrating details in statement design and empowering those who wear and create our products.
NADINE MERABI was designed out of necessity and created by a woman with a vision. Nadine is a self-taught seamstress, driven by the desire to create luxury, forward-thinking and conscious fashion where she saw a space in the industry. From the initial spark of inspiration to the very final stitch, our team ensures that every woman in MERABI looks and feels her finest. Today their collections are adored by clients, celebrities and dress some of the most influential people in the world.
To help deliver this vision Nadine partnered with Blue Wilson, an international business graduate with over 10 years of experience building multi-million pound global DTC brands with a focus on eCommerce. Nadine and Blue have grown MERABI from £2m in revenues in 2020 to £16m in 2021 and they have ambitious objectives to delight millions of clients in the UK and internationally over the next decade.
NADINE MERABI’s objective is to grow to over £100m, profitably while retaining its market-beating client satisfaction by 2025. We believe this is possible by building a solid foundation for growth in our technology, insight, and operations and creating greater demand from significant investment in product and brand innovation, performance marketing, and most importantly, incredible people. This is where you come in!
Store Associate
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